Last updated: November 12, 2026
These terms apply to your use of voicevera.io (the “Site”) and to free pilots of the VoiceVera service. By using the Site you accept them. A paid subscription to the Service is governed by a separate written agreement, which takes precedence over these terms.
1. Using the Site
You may use the Site to learn about VoiceVera and to contact us. Do not misuse it: do not try to break its security, overload it, send automated requests to its forms or use it for anything unlawful.
2. Content
The text, design, logo and screenshots on the Site belong to VoiceVera or are used with permission. Some product screens show content from the AppTek Call-Center Dialogues corpus, which is licensed under CC BY-SA 4.0; those screens are shared under the same license. See the case study for details.
3. Free pilots
- A pilot is a free analysis of a sample of up to 1,000 of your calls. We decide, at our discretion, which requests we accept.
- You confirm that you have the right to share the recordings and call records you give us, and that the calls were recorded lawfully, including any notice or consent that applies.
- We use pilot data only to run the pilot and present its results to you. It is never used to train AI models. At the end of the pilot we delete it, or earlier if you ask.
- We may agree further pilot terms with you in writing, for example a confidentiality or data processing agreement. Those terms take precedence.
4. No warranty
The Site and pilots are provided “as is”. Analysis results are produced with AI and code checks and may contain errors; they are meant to support, not replace, your own judgment. To the extent the law allows, we make no warranties of any kind.
5. Limitation of liability
To the extent the law allows, VoiceVera is not liable for indirect or consequential losses arising from your use of the Site or a free pilot, and our total liability for a free pilot is limited to one hundred Canadian dollars (CA$100).
6. Links
The Site may link to other websites. We are not responsible for their content or practices.
7. Law
These terms are governed by the laws of the Province of Ontario and the federal laws of Canada that apply there. The courts of Toronto, Ontario have jurisdiction.
8. Changes and contact
We may update these terms and will change the date at the top when we do. Questions: info@voicevera.io.